1. Eligibility for Returns
We accept returns only if the item is defective or damaged upon arrival. If you receive a faulty product, you must notify us within 1-3 days of delivery.
2. Return Process
To initiate a return, contact us at [email protected] with your order details and clear images of the defective or damaged item.
The item must be unused, in its original condition, and include all components for the return to be accepted.
Once approved, we will provide instructions on how to return the item.
3. Refund Policy
Refunds are processed only after we receive and inspect the returned item.
The refund will be issued in cash at the time of pickup or delivery of a replacement item.
If a replacement is available, it will be sent instead of a refund.
4. Non-Returnable Items
Products that have been used, altered, or damaged by external factors are not eligible for return or refund.
Returns requested beyond 1-3 days of delivery will not be accepted.
5. Changes to This Policy
We reserve the right to modify this policy at any time. Any updates will be posted on our website.
For any questions or concerns, reach out to us at [email protected].